Your Privacy Comes First
We built alexistog around your trust. This policy explains how we collect, use and protect your personal information when you open an account, deposit via DANA, OVO, GoPay...
What We Collect and Why
When you join alexistog, we collect your name, email, phone number and payment details to verify your identity, process deposits through DANA, OVO, GoPay and QRIS, and keep your account secure. We also track your gameplay and session data to improve our platform, detect fraud and comply with local regulations in supported Indonesian regions. Your data is encrypted and stored on secure
servers. We never sell your information to third parties.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Questions About Your Privacy
How We Earn Your Trust
Encryption Standard
All transactions and personal data use SSL 256-bit encryption. Your DANA, OVO, GoPay and QRIS payments are protected end-to-end.
Regular Audits
We conduct quarterly security audits and penetration testing to identify and fix vulnerabilities before they affect your account.
Compliance Framework
Our privacy practices align with Indonesian data protection standards and payment regulations for supported regions.
No Third-Party Sharing
We keep your personal information internal. Payment processors see only what they need to complete your DANA, OVO, GoPay or QRIS transaction.
Transparent Logging
Every access to your account is logged and visible to you. You can review login history and session activity anytime.
Data Retention Policy
We retain your data only as long as needed for account operations and legal compliance. Request deletion anytime through support.
Consistency Across Our Platform
| Same Privacy Rules Everywhere | Whether you're on desktop, mobile or tablet, your data protection level stays the same. No shortcuts, no exceptions. |
|---|---|
| Payment Data Isolation | Your DANA, OVO, GoPay and QRIS details are stored separately from your gameplay history for extra security. |
| Session Timeout Protection | Inactive accounts auto-lock after 15 minutes. You control when to log back in and resume your live tables or slots. |
| Two-Factor Authentication | Enable 2FA on your account to add a second verification step. Supported via email or SMS in Indonesia. |
| Cookie Transparency | We use cookies only for session management and fraud prevention. No tracking pixels or ad networks follow you off-site. |
| Policy Updates | When we change this policy, we notify you 30 days in advance. You can accept or close your account before changes take effect. |
| Dispute Resolution | If you believe your privacy was breached, contact support first. Unresolved disputes go to local arbitration in supported regions. |
What Defines Our Privacy Approach
Account Verification
We verify your identity once at signup using your phone number and email. This prevents fraud and keeps your account yours alone.
Deposit Confirmation
Every DANA, OVO, GoPay and QRIS deposit triggers a confirmation email. You see exactly what was processed and when.
Withdrawal Transparency
When you cash out, we show you the full transaction trail. No hidden fees, no surprise holds on your payout.
Gameplay Records
Your session history, bets and results are stored permanently in your account. Download or export anytime for your records.
Bonus Tracking
All promotions and rewards are logged with clear terms. You see exactly what you've earned and when it expires.
Support Ticket Archive
Every message you send to our team is saved in your account. Review past conversations and resolutions whenever you need.